This is us. A unique combination of skills and expertise in transforming and driving value across some of the UK’s biggest organisations.

 

We have unrivalled granular knowledge gained from decades of practical, hands-on experience. With us, what you see is what you get – we’re heavyweight, but we’re also incredibly accessible and roll up our sleeves to get involved at ground level with clients.

This, combined with our network of Associates, who are, quite literally, the subject matter experts in their fields, means we can quickly help you Think, Act, and Apply to facilitate change and create value.

We feel this makes our offering pretty exceptional, and if you work with us, we’re confident you will, too.

Dan – Managing Director

Dan originally came up with the ethos for Bench in response to seeing so many companies confused and concerned about the rapid advance in technology, the growth of data from big to small, constantly evolving customer views and expectations, and many more.

He launched Bench to answer those challenges and support clients through their transformation journey.

Over the past 25 years he has gained experience of providing solutions to a variety of technical and business challenges across a wide variety of sectors. He has helped to shape and provide solutions for clients ranging from Fiat, Kwikfit, Volvo, GSK, JLR, Sainsbury’s, John Lewis, Unibet, ESI Media, Johnston Press, Ryanair and many more.

He has worked in partnership with many large technology vendors including IBM, Adobe, SAS, Pitney Bowes, and Microsoft.
Dan specialises in providing practical data and technology solutions as an answer to complex marketing and business challenges to help organisations transform and drive value.

When it comes to favourite holiday destinations, Dan is always happiest when skiing or messing about in the water, and he would never sit still on the beach… sandcastles all the way! In his free time, he watches most sports – as a 3rd generation Bristol City supporter, Dan didn’t have a choice. On a Sunday, he hangs out with his kids, and watches his son play football when there is a match on.

Collapse

Graham – Director of Consulting

Graham heads up our consulting offering, helping organisations to Think differently. He is particularly passionate about bringing-to-life the demonstrably deeper relationships that technology and data can create between brands and customers.

Over the past 25 years he has used his practical experience in identifying and integrating new marketing technologies, digital applications and solutions to help major retail and e-Commerce brands in formulating, accelerating and re-configuring their technology stacks and strategies to deliver tangible ROI and business outcomes.

He has led commercial and strategic development for major global brands including Orange, News International and SAGA. He has also directed and advised several marketing technology start-ups and held numerous consultancy and non-executive roles advising companies across a range of sectors around technology adoption, evolving consumer behaviour and innovation strategy.

Graham’s favourite holiday destination is Santorini, and his hobbies involve anything his nine year old daughter wants to do… and golf! His party trick is finding another party when this one finishes.

Collapse

Kevin Gorrie – Director of Programmes

Kevin is responsible for leading on our marketing, customer and asset management projects and programmes utilising technology including IBM, SalesForce, Adobe, Teradata and Pitney Bowes. He is particularly passionate about delivering value quickly and at pace for his clients, focusing on the stated and desired outcomes and enabling the client’s own capability in its chosen technologies, rather than simply deploying the tech.

He brings over 25 years’ experience in delivering marketing, customer management and master data management projects to organisations including Aviva, RAC, SSE, Kwik Fit and Sainsbury’s.

Kevin utilises and shares his practical experience and expertise with his teams, ensuring they are setup to respond and adapt to changing priorities or external factors during their projects and programmes.

During his downtime Kevin enjoys doing DIY at home and when time permits watching his boxsets, Peaky Blinders and Silicon Valley are a couple of his favourites. You might also find him enjoying his favourite tipple, a Black Russian.

Collapse

Victoria – Application & Change Director

Victoria heads up our application and change team, helping organisations to Apply their data and knowledge differently. Recognising tactical and longer-term wins for clients is a speciality.

Throughout her career, Victoria has established a successful track record in delivering complex implementations and providing quick and valuable results in the marketing technology arena.

Victoria continuously aims to unravel client business challenges and endeavours to provide a comprehensive 360 view on any proposed solution. In addition, Victoria keeps clients up-to-date with future customer demands, and directs them towards applying data, marketing technology and strategy to satisfy and at the same time push the boundaries.

Victoria runs a girls’ under 12’s football team in Milton Keynes that Bench sponsors, and if she was an animal she would want to be a dolphin since they don’t take themselves too seriously.

Collapse

Adele – Head of Associate Development

Adele leads our operations, including partnerships, resourcing client projects, marketing and general business operations. A big focus for Adele is the Associate Partner network, developing relationships and expanding into new areas with our Consulting Partners. Adele has been instrumental in instilling a strong sense of consultant and contractor care throughout our client programmes.

Adele’s background includes 10 years in international property. This included stints in the USA, Caribbean, Spain and Cyprus where she managed sales and marketing teams. She also spent five years in the TV and Film Industry (sourcing and negotiating good terms for locations). In addition she has provided business development consultancy (as an employee and independent consultant) to a host of professional services firms.

Having joined Bench when the business launched in 2015, Adele has contributed to the development and growth of the company; her strengths lie in strategy, sales development and relationships.

Adele’s favourite movie is ‘Breakfast at Tiffany’s’ and you would usually find her enjoying that while drinking ‘bubbles’. During her free time Adele enjoys baking and going to the gym.

Collapse

Grant – Head of Sales

Grant is responsible for our new business and sales departments and is an expert at building robust client relationships. Grant’s broad experience enables a consultative approach that helps clients negotiate the complexities of the technology ecosystem by identifying the right solution to achieve their objectives.

A highly experienced solution sales professional with extensive experience in IBM, Adobe and SAS enterprise technologies, Grant has an established track record delivering success to organisations across a broad range of market verticals including retail, grocer, gaming and financial services.

Grant works continuously to build strategic partnerships across the ICT market to identify, understand and fulfil opportunity potential for Bench. Not only does this mean Bench is widely recognised, but more importantly the team of experts are constantly enriching their skills on complex projects.

Grant’s favourite holiday destination is Sardinia, and his hobby is training for and attending ultra-events.

Collapse

Louise – Head of Talent

Louise heads up our Talent team, ensuring client requirements are successfully met. Louise carries out detailed assessments around skill sets and budgets, followed by extensive talent pooling and thorough candidate selection and qualification.

Over the last seven years, Louise has gathered extensive experience within recruitment and head hunting. She has developed relationships with some of the UK’s most successful businesses and has provided skilled and expert IT professionals within a variety of different projects.

Louise is a Harry Potter fanatic, and you would definitely never see her putting jam before clotted cream on a scone! She says growing up she looked like Mogli!

Collapse

Kiran – Application & Change Consultant

Kiran is responsible for client management of our in-flight programmes, helping to build and expand relationships within our clients. She works hard with the wider team to ensure the most experienced consultants are deployed on her clients programmes. Providing a high level of client service, account planning and stakeholder management are all in a day’s work for Kiran.

Her specialisms include the development of digital marketing strategies and insights, driving client performance through an unrivalled understanding of online and offline channels, overseeing client projects from conception through to completion and providing strategic guidance on the implementation of lifecycle marketing programmes.

Kiran enjoys culinary arts in her free time. If she had to pick any holiday destination it would be South East Asia, and probably take with her favourite read ‘Forget you had a daughter’.

Collapse

Hannah – Application & Change Consultant

Hannah focuses on helping clients make better business decisions through effective use of market analysis, data and intelligence, ensuring that clients have the right information and insights to reach their strategic goals.

She is an experienced CRM Manager with a strong background in marketing automation for both B2B and B2C across EMEA, with qualifications from the Chartered Institute of Marketing and The Institute of Direct and Digital Marketing. As well as providing Client Management support, Hannah works with her clients to understand customer life cycles and behaviour patterns to ensure they are delivering the right content at the right time to maximise customer experience and revenue.

Hannah’s holiday destination of choice is anywhere in the Caribbean, relaxing while sipping a cocktail in the sunshine. On her normal non-Caribbean Sundays though, you would find her taking a long muddy walk with Poppy, her rescue Beagle.

Collapse

Tony – Solutions Architect

Tony leads our solutions architecture offering, helping clients to integrate complex data systems through the use of proven patterns and best practices.
Over the past ten years, Tony has worked with organisations from across various industries, helping to define their MDM strategies and lead ii the implementation of these. During this time he has also undertaken the role of enterprise architect, subject matter expert, technical trainer and product owner.

Tony has particular expertise in working closely with business stakeholders to gather requirements while leading teams (both onshore and offshore). He has played crucial roles with organisations including Safeway, AIG, Daimler, Sainsbury’s and Kwik Fit. He is also an expert on the IBM InfoSphere suite, Pitney Bowes Spectrum, Hadoop, IBM MQ and Ab Initio.

Tony’s favourite food is Szechuan, and favourite drink is a Bourbon Old Fashioned. The book he would read again and again is ‘The Road to Serfdom’ by Friedrich von Hayek.

Collapse

Nicoleta – Marketing Executive

Nicoleta looks after our marketing and ensures well rounded communications and branding for Bench, both online and offline. She delivers a wide range of marketing activities to help drive new business and client development, while also supporting Bench in achieving its business objectives. This includes implementing marketing activities and campaigns, managing events, case studies, brand management, social media, conducting market research and creating awards entries.

Coming from a creative background, Nicoleta has studied and worked in Architecture, before changing focus, while also applying her transferable skills to complete her MA in Marketing Communications and further her professional career.

Nicoleta’s favourite holiday destination is anywhere sunny and warm, and she is always happy with an exceptionally good burger. Her hobbies include anything that would get her adrenaline pumping.

Collapse

Marco – Bid Executive

Marco is our Bid Executive, responsible for coordinating the team when responding to commercial bids. He also supports the process around software license transactions.

Marco has recently graduated from university with a 1st class honours degree in Marketing with Advertising. He is highly organised with excellent attention to detail, which helps him ensure he is delivering the highest possible standard of support to both clients and the wider Bench team.

On a Sunday you would usually find Marco playing football in his local league. His favourite book is ‘I am Legend’ by Richard Matheson and holiday destination of choice is San Remo in Italy.

Collapse

Laura – Resource Coordinator

Laura works to resource client programmes, support on resource requests for everything from Technology SMEs, Training and Programme Management, right through to Business and Strategic Consulting, her attention to detail gained in over 7 years in administration roles really comes into play here.

Another area where Laura is focussed is keeping the team and Consultant organised in terms of travel and accommodation, onboarding new consultants and contractors as well as supporting the Associates and Talent department.

Laura really enjoys swimming, and if she was an animal she would want to be a killer whale. Her holiday destination of choice is anywhere new!

Collapse

Andy – Associate Partner: IBM Practice

Andy heads up our IBM offering, utilising his specialist knowledge around the use of different technologies and data for marketing segmentation, targeting strategy, data mart design and marketing solutions planning to meet the needs of clients.

Over the last 25 years he has delivered data and technology solutions for mid-market and enterprise marketing organisations around the world. He and his team have significant IBM experience as Andy was formely Services Engagement Manager UK&I at Unica (subsequently acquired by IBM).

He leads a team of consultants who are all experts in their field and have extensive experience both within the marketing domain and the technologies to support it. They have been involved in the delivery of a wide range of marketing solutions, fulfilling roles ranging from Project Manager to Technical Architect and Business Solutions Consultant.

Andy is an armchair rugby fan, and loves playing golf. His dream holiday destination is anywhere with a white beach, blue sea and a kids’ club, and his favourite food is proper homemade Italian pasta

Collapse

Peter – Associate Partner: Adobe Practice

Peter leads our Adobe offering, drawing on his analytical background and bringing a wealth of experience across numerous industry sectors and geographies, helping bridge the gap between the technical side of the business and the marketing functions.

He started out his career as an analyst in the financial services industry and then spent the next seven years in a specialist data and analytical consultancy where he was responsible for the development and delivery of data driven marketing strategies for numerous international blue chip clients. Peter has also worked directly within the advertising industry, allowing him to get closely involved in the creative side of program development and at the same time integrate the data and analytics offerings for two of the largest global agency networks.

He is passionate about customer strategy and in a previous role was an early adopter of Neolane (now Adobe) technology.

Collapse

Simon – Associate Partner: Analytics & IM

Simon heads up our analytics and IM offering, providing resource, advice and guidance or entire project delivery, and leading a team of consultants with skills from developer through to principal consultant and project manager.

Over the last 20 years he has worked as a consultant in the field of data warehousing, data integration and data governance, before moving on to providing software, services and training in the data warehousing, data integration and data governance field, using technologies such as IBM DataStage, Information Server, IGC and Netezza.

Collapse

Ben – Associate Partner: IBM Practice

Ben leads on delivery and service support as part of our IBM offering, focusing on every aspect of the implementation lifecycle, including project discovery, business analysis, software installation and configuration, deployment, training and support and solution optimisation.

For 20 years Ben has worked in and around customer relationship management solutions, including campaign management, marketing operations, email marketing, salesforce automation, web analytics and ecommerce personalisation. He was Unica’s first post-sales consultant in Europe when they expanded into the region and spent the best part of the next decade ensuring customer success, working directly on implementations, as well as developing and supporting the evolving partner ecosystem and building Unica’s EMEA OnDemand Practice.

Ben’s party trick is his ability to juggle (just three balls, not flaming chainsaws!), and he can’t help but watch the Bourne films every time they’re on TV.

Collapse

Hideki – Associate Partner: CRM Practice

Hideki leads our CRM Practice, specialising in delivering digital transformation driven by customer strategy (CX, CRM, Customer Intelligence and Customer Centric Strategic Development).

An entrepreneur at heart, over the last 10 years he has delivered successful CRM projects and consulting to build customer-centric strategies and the technology framework to support them. Hideki has also led enterprise CRM software and digital architecture implementation projects, drawing on his skills and expertise in conceptualising, creating, mapping and carrying out solutions to an organisation’s problems whilst maintaining a strategic focus.

Hideki loves all of Julius Vern’s books, since as a kid he would read them all wondering how amazing it was for someone to write fiction that long ago, so similar to the world today. On another note, Hideki would never eat marmite, and keeps wandering what’s wrong with that people!

Collapse

Pete – Associate Partner: Adobe Practice

Pete leads on Data Architecture as part of our Adobe offering, drawing on his extensive experience in designing and operating; data warehouse, analysis and campaign management solutions as well as building single customer views to incorporate both on-line and off-line customer data to drive complex event driven campaigns.

Over the last 20 years he has developed wide ranging experience in marketing and has specialised in database marketing for the last 18 years. Pete also has a depth of consulting and operational experience across a number of industries including financial services, telecommunications, government, utilities, leisure and travel

Collapse

Richard – Associate Partner: Adobe Practice

Richard is a key part of our Adobe offering, he leads the data and campaign management team and is responsible for technical delivery of all Adobe data and campaign management solutions as well as development projects to support all Adobe analytics and business intelligence.

He has over 15 years data management and software development experience across multiple platforms and development disciplines. He Richard has particular expertise and extensive experience in the Adobe Marketing Cloud platform including end-to-end client site implementations, development and customisation, training and user support.

Collapse

Andrew – Associate Partner: Customer Experience Analytics

Andy leads our customer experience analytics practice, helping clients to understand and see the customer journeys and use value insights to make improvements to these experiences online.

He has a wealth of experience in the digital analytics space, gained from over 10 years of working with some of the biggest brands in Europe. When IBM acquired Coremetrics and added replay and struggle detection capabilities under the Watson Customer Experience Analytics brand, Andy managed the services team which helped IBM clients implement the solution, analyse the data and add behavioural intelligence to their customer relationship management.

Andy started out his career as a web developer with a focus on application design and user experience, moving to Coremetrics in 2008 as an implementation consultant, before joining the Bench team.

Andy’s party trick is opening a beer with another beer, preferably his favourite Belgian one; not exceptional but exceptionally useful! Andy’s favourite holiday destinations Thailand and Cape Town.

Collapse

Nick – Associate Partner: Sitecore Practice

Nick is a key part of our Sitecore offering, with a focus on integrating Sitecore mainframe to websites as well as aiding in the creation and execution of Sitecore campaigns. He utilises his wide knowledge of digital technologies and platforms from mobile apps to mainframe systems, enabling clients to integrate multiple technologies. Currently, Nick consults within a number of industries and bluechip organisations, who have a high adoption of digital, and are looking to transform the way that they do business and build relationships with their customers & stakeholders.

Over the last 18 years, he has delivered digital campaigns on a national and international setting and been involved in the architecture and technology for websites as well as consulting on large digital products. Nick’s experience allows him to help brands define their digital strategies, including conversion rate optimisation, personalisation and lifetime customer engagement.

On a usual Sunday, Nick helps his eldest son with homework, goes mountain biking for some fresh air, then relaxes with a G&T and a nice meal. His dream holiday destination is Australia, and he would never let anyone say ‘never’!

Collapse

Paul – Associate Partner: Sitecore Practice

Paul is an integral member of our Sitecore practice, implementing creative multi-channel marketing and digital re-invention for clients.

He has over 20 years’ experience within digital marketing, which has allowed him to become an expert on the Sitecore platform. He has operated both nationally and internationally, aiding brands to exceed their overall goals by making them think outside the traditional horizontal and vertical channels.

Paul enjoys playing the guitar in his free time, and singing with the band he is part of. On a Sunday Paul usually finds himself fixing a fence in the field or doing some sort of DIY in the house. His favourite film is ‘Life of Brian’, which never fails to put a smile on his face.

Collapse

Joe – Associate Partner: Innovation & Development Practice

Joe leads our innovation and development practice, he spends much of his time (in his words) ‘making great things happen with technology’.

With over 15 years’ experience implementing technology changes to businesses, Joe has gathered extensive knowledge on how technology can help businesses exceed on their expectations. He has delivered successful campaigns for clients across multiple industries from Travel and EComm, Telecoms and Real Estate to Government and Charities.

Collapse

Join Us

We're always on the look out for talented individuals who want to shake up the status quo, be challenged, work hard and make a difference.

Work for us

Seeing the company grow and develop, it's great thing to be part of.
Grant Williams, Head of Sales

Associates

Our Associate Partner model gives us unique access to genuine subject matter experts. Through this model we are able to offer our clients 'best in breed' expertise in the industry.

Work with us

Bench Newsletter

Register here to receive the latest Newsletter

Register