Bob thrives on helping his clients get the most out of their technology investment, focusing on Improving Customer experience, Increasing Marketing Automation, Emerging Supply chain insight hyper-connectivity and the application of emerging AI or machine learning capabilities – working across multiple vendors and products he provides valuable support and advise throughout implementation and into the everyday business operation. His clients range from large to small and span multiple markets and industries.
At Bench, Bob divides his time between client engagement and time with key tech vendors to ensures he provides up to date guidance across a range of products, including much of the IBM Watson Customer Engagement portfolio which incorporates marketing, CX analytics, BI and supply chain insights.
If Bob makes things work or work better he is happy, this could be hardware, software or people and process – so while he is unlikely to be involved as a code level developer on a project, that side of things is somewhere that he feels confident operating and enjoys turning the technical jargon and concepts into reality for our clients.
Bob’s favourite tipples are his own Mojitos and Caipirinhas – some say they are the best! If he was an animal he would want to be a bear, because nobody messes with a bear (also, because they get to hibernate)!
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Seeing the company grow and develop, it's great thing to be part of.
Grant Williams, Head of Sales
Our Associate Partner model gives us unique access to genuine subject matter experts. Through this model we are able to offer our clients 'best in breed' expertise in the industry.Work with us
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