Online Data Collection

This policy sets out how we will use and share the information that you give us.


myBench is a part of St Ives plc. St Ives is an international marketing services group; we work with international, consumer-facing brands across all major sectors. These include – retail & FMCG, healthcare & pharma, financial services, media, technology, automotive and charity. We help them determine their strategic direction, and design and deliver world-class solutions to match their specific requirements.

You can visit our Group website here:

Who are we and how to contact us.

myBench is a wholly owned subsidiary of St Ives plc

Registered office address:
One Tudor Street

Registered in England with company number 09569438

ICO Registration Number: ZA196273

When we refer to “we”, “us”, or “myBench” we are referring to this company.

You can get in touch with us in any of the following ways:

By email:

Through this website:

By post:
One Tudor Street

Group Data Protection Team

If you have concerns that you would like to raise with us, please contact our Data Protection Team:

Who this privacy policy applies to

This policy applies to individuals who use any part of this website and/or provide their personal data as part of a document download, newsletter subscription or job application.

About this privacy policy

This policy sets out how we will use and share the information that you give us. This privacy policy relates to personal data collected by us via

  • Our website(s),
  • Email correspondence
  • Telephone calls
  • Paper communications
  • Social media.
  • Visiting our offices
  • Trade events such as conferences or exhibitions.

You should be aware that if you access third party websites (including those of our Affiliates), using links provided on our websites, these websites are outside our control and have their own privacy policies governing the use of personal data and we do not accept any responsibility or liability for these policies.

An Affiliate is a company or partnership that is not wholly owned by St Ives plc, but which is part owned or controlled by St Ives plc.

Our obligations

We are a data controller in relation to the information that you provide us with. As a result, we are legally responsible for how that information is handled. We will comply with the General Data Protection Regulations, Data Protection Act 1998 & Privacy and Electronic Communications Act 2003 in the way we use and share your personal data. Among other things, this means that we will only use your personal data:

  • Fairly and lawfully,
  • As set out in the legislation and this policy,
  • To the extent necessary for these purposes.

We may process your personal data ourselves or through data processors who will process data on our behalf. If we use data processors we will remain responsible for ensuring that they comply with this policy and data protection law.

We will take every reasonable precaution to safeguard the personal information that you supply. If you have any requests concerning your personal information or any queries about our privacy policy, website or service please contact us using the details given within this policy.

How we collect information about you.

We may collect and information that you provide during your correspondence with us, this could be, but not limited to, one of the following ways:

  • Filling in forms on our website(s).
  • Subscribing to our newsletter
  • Requesting any of our goods, services, downloads or other information.

If you contact us, we may keep a record of that correspondence.


Using our Website

IP Addresses

When you visit our website(s), we may collect information about your computer, including your IP address (the unique address which identifies your computer on the internet), operating system and browser type, for system and website administration and to collect broad demographic information for aggregate use. This is statistical data about our usersÕ browsing actions and patterns and does not identify any individual.

Website traffic monitoring

We may also obtain and compile or appoint third parties to obtain and compile on our behalf, details of your visits to our website(s) including, but not limited to, traffic data, location data, the resources that you access, weblogs and other communication data, whether this is required for our own billing or marketing purposes or otherwise. This data does not identify any individual but may identify organisations and we may use that information in managing our relationship with those organisations, for example, in considering how to develop the services that we offer them.


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Please contact us for information on the cookies we use and why.

The cookies we use and how we use them

Site Name Cookie (sitename_cookies)
This cookie is used to control appearance of the cookies information banner. This cookie is set on arrival to the site by default. It expires after a set time and is not set again unless a user changes their cookie settings.

Google Analytics Cookie (_utma, _utmc, _utmz, _ga)
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google:

AddThis Cookie (_atuvc, _atuvs)
We operate the AddThis sharing buttons and platform on our sites; this enables sharing content on the web easy. AddtThis provide this privacy policy to let you know what information we collect, how we use it, share it and protect it.

Click here for an overview of the privacy policy at AddThis:

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or

To opt out of being tracked by Google Analytics across all websites visit

How we will use this information we collect about you.

The purpose(s) we will collect and process your data are shown below

  • Relationship management
  • Execution of a contract or request
  • Keeping you informed of our products or services by any communication methods you give us unless you’ve objected to us doing so.
  • Sending you our newsletter if you have requested it
  • Adding it to information we or St Ives companies/affiliates already hold on you or your organisation

Where necessary we may pass data to third parties that help us to process data and to prospective or intended employers or customers for the purpose of recruitment.

Scope of Consent

By submitting your personal data to us, you are affirming your consent for such information to be used in accordance with this Privacy Policy. You will be able to withdraw that consent for us to market to you at any time.

To exercise this right please use the direction given within any unique piece of communication or contact us:

Retention and destruction of personal information

We will take reasonable steps to ensure the accuracy of the information we hold about you. We will not use your personal information unless it is (to the best of our knowledge) accurate and up to date.

We will not keep your personal information for longer than necessary. Once it has been decided that the information is no longer needed, it will be deleted promptly.

Your choices in relation to personal information.

You have the right to:

  • Obtain access to your personal information,
  • Receive information about us and the purposes for which we process your personal data,
  • Object to direct marketing,
  • Ask us to correct any errors or delete the information we hold,
  • Opt out of further contact.

If you would like to amend or delete your details or contact us in relation to the use of your personal information, please contact using

Additional disclosure of your information

If our business (or a significant part of it) is sold, the buyer will be able to continue using your information in accordance with this privacy policy. We will also disclose your personal data if we are under a legal obligation to do so.


Unfortunately, the transmission of data over the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee its security. Once we have received your data we will use strict security measures to try to protect it against loss, misuse, or unauthorised alterations.


We may change the terms of this privacy policy from time to time. Any changes will be posted on this page. Contacting us, exercising your information rights and Complaints If you any questions or comments about this Privacy Policy, wish to exercise your information rights in connection with the personal data you have shared with us or wish to complain, please contact:

By email: