Customer’s behaviour and interactions with a brand are becoming increasingly complex; as such marketers are frequently looking to marketing automation technologies to help send relevant, timely communications to customers via the appropriate channel.
Bench has a team of over 25 IBM ExperienceOne (Unica) experts that have extensive experience in delivering successful multichannel solutions to leading brands in the Retail, Travel, Financial and Game verticals across the EMEA.
Our flexible and collaborative approach ensures that complex project tasks are delivered in the appropriate way whilst also ensuring maximum knowledge transfer into your organisation.
Consulting Services: Our experts offer high end consultancy services focused on helping our clients drive ROI whilst reducing time-to-value and project risk.
Education Services: Our deliver IBM course across Europe, this expertise enables us to offer custom delivery and bespoke content based on your needs.
Implementation Services: Working to a client’s preferred approach to clearly define tasks, milestones and deliverables to enable effective Programme management.
Support: Working to minimalize the impact of any issues our consultants provide 1st line support to identify, diagnose and fix any solutions issues.